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COVID-19 update

Find out how we’re supporting brokers and customers during COVID-19, including details of interim changes to our credit policy.

Current processing times

Time to pick up - QC

Within 8 business hours

Time to pick up - Assess

Up to 3 business days

Time to pick up - Pre approval applications

Up to 2 business days

Getting started with us is easy

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Find your local BDM

Our BDMs are ready and waiting to help you.

Call Partner Assist

Get help with loan scenarios, lending policy, procedures and more. Available Monday to Friday between 8:30am and 5:30pm (CST).

Submit a scenario

Tell us about your loan scenario and we'll get back to you.

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This website is for broker use only and any advice provided is of a general nature only. Information on this page can change without notice to you.
Credit provided by Bendigo and Adelaide Bank Limited ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. GPO Box 1048, Adelaide SA 5001. Terms conditions and lending criteria apply.
© Copyright 2020 Adelaide Bank a division of Bendigo and Adelaide Bank Limited.