Application consents
We’ve introduced digital signing, making it easier and faster for your customers to digitally sign their loan application consent.
Easily obtain signatures from applicants in remote areas
Manage and control the entire process within ApplyOnline
Automatically attaches and self verifies the signed document to the relevant condition
What you'll need
- You must include a unique and valid email address and mobile number for each applicant
- To initiate eSign, all validation errors in the application must be addressed.
- Once requested, all parties must complete the eSign request for the broker to submit the application.
- The broker can only choose to cancel an eSign request whilst the service is in progress i.e. if one or more signatures are outstanding.
- Upon completion, ApplyOnline will automatically attach and verify the signed Application Consent against the relevant condition within the checklist – all you need to do is submit to us as per the normal process.
- ApplyOnline will default as 'opt-in' for eSign for both the applicant/s and broker. Applicants can decline the offer to eSign in which the process will revert to the manual printing of the Consents and Declaration form and obtaining ‘wet’ signatures.
Loan documents
Digital signing makes it faster and easier for your customers to digitally sign their loan documents.*
Secure and easy
Quicker processing time to settlement
Greater visibility for you and your customers during the loan application process
What you'll need
- You must include a unique and valid email address and mobile number for each applicant
- All customers will need to meet the application criteria
- For non-South Australian properties, documents ineligible for KWIL will be issued via the Galilee Portal for downloading by the broker
- For South Australian properties, documents ineligible for DocuSign will be issued via hard copy in accordance with non-digital process
- An ‘opt-in’ function for individual applicants only (no guarantors, company & trust applicants) within the ApplyOnline application process
Helpful information
We're here to help
Call Partner Assist
Our team of specialists are available to take your call Monday to Friday between 8:30am and 5:30pm (CST).
Things you should know
*For South Australian properties, loan documentation will be issued electronically via DocuSign by Adelaide Bank. For interstate properties, loan documentation will be issued via KWIL by Galilee.
