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Submit supporting documents

Providing your documents is easy. Use ApplyOnline for new residential lending and variations to existing loans. For new commercial loans use DocSend.


ApplyOnline replaces Loan Connect for new residential lending.

  • Using a standard industry format, you’ll use ApplyOnline to upload supporting documents and submit an application.
  • You’ll need to verify certain documents by answering some simple questions, and satisfy all checklist items before you can submit your application.

If you need help please contact Partner Assist on 1300 791 679.

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Approval checklist feature in ApplyOnline
Approval checklist
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Upload and attach supporting documents
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Self-verify supporting documents
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Submit additional supporting documents


ApplyOnline replaces the manual forms for Variations for the following processes:

  • Principal Increases
  • Product Conversions
    • Product Swap (add or remove a home loan with offset product)
    • Add a New Loan Product (splitting or consolidating multiple facilities - no change to existing loan terms or repayment type)

If you need help please contact Partner Assist on 1300 791 679.

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Reviewing an increase feature in ApplyOnline
Increase Loan Details
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Add a new loan product feature in ApplyOnline
Add a New Loan Product Loan Details
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Processing a product swap feature in ApplyOnline
Product Swap Loan Details
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Reviewing the changes on the summary tab when submitting a brand new variation application feature in ApplyOnline
Summary Tab
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Reviewing a submission feature in ApplyOnline
Documentation, Submission and Back Channel Messages


Use DocSend to upload documents for new commercial loans only.

If you need help with DocSend, please contact Partner Assist on 1300 791 679.

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Call Partner Assist

Get help with loan scenarios, lending policy, procedures and more. Available Monday to Friday between 8:30am and 5:30pm (CST).

Submit a scenario

Tell us about your loan scenario and we'll get back to you.

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This website is for broker use only and any advice provided is of a general nature only. Information on this page can change without notice to you.
Credit provided by Bendigo and Adelaide Bank Limited ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. GPO Box 1048, Adelaide SA 5001. Terms conditions and lending criteria apply.
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